Frequently Asked Questions

Paradigm is patient focused, patient driven, convenient, and transparent. Becoming a Paradigm member means no rushed appointments allowing for more meaningful visits and superior care.

Paradigm allows restoration of decision-making control by working for the patient and only the patient without any borders, restrictions or interference by health insurers.  

Yes! Paradigm provides proactive care to keep you healthy, happy, free of preventable diseases, and encourages an all-around good lifestyle. Being in consistent contact with Dr. Di when you’re healthy helps prevent late diagnosis of chronic diseases. 

Yes, however you will need to sign a waiver that neither you nor Dr. Di will directly bill Medicare for services provided by Paradigm.

You can contact Dr. Di via phone, text, email, or video chat. We request that after-hours phone calls and texts are limited to urgent questions or concerns.

When Dr. Di takes vacation, he would firstly notify his patients ahead of time so most needs are addressed prior to leaving. During vacation he will still be available by phone, text and email for urgent issues. RN will manage non-acute concerns and refill requests. 

Yes, Paradigm will see children ages 7 and older, however paradigm will not provide any vaccines at this time. Alternatively, we will direct you to the appropriate locations to receive vaccinations.

Come get to know us! We are happy to answer any of your questions or concerns. Please fill out the intake form and someone from our office will be in touch with you. 

The benefit of joining Paradigm is the independence from the restrictions of insurance policies. Because we know you well, we can streamline your care when you are sick and away from home by providing same day virtual visits.

We can contact the pharmacy closest to you and order the medications if needed. Dr. Di can prescribe most medications anywhere in the 50 states. He is also medically boarded in FL, OH, and NY.

Having such unprecedented direct access to your doctor can prevent hospitalizations and specialty referrals in many cases. At Paradigm we use a wide variety of tools to help you with any diagnosis, however when those types of care are required, we will certainly continue to work with your hospitalist during your hospital stay as well as work closely with any specialist.

In instances requiring specialty services outside the scope of primary care, we can help you arrange direct care through local specialists or make referrals to utilize your insurance. For this reason, we do encourage you to obtain and/or sustain your insurance, as Paradigm is not considered a health insurance plan. 

Our membership does not include non-routine lab work, radiological tests, ER visits, or hospitalizations. In office medications such as weight loss medications and hormones will not be covered. Certain procedures such as biopsies/pathology and aesthetic procedures are not covered under the membership.

However, as a Paradigm member, you will receive special membership pricing privileges for all items not covered. You will also have office pricing for labs and radiological examinations. This is in order to keep the membership fees affordable. We will have transparent pricing for everything we have to offer in the office. 

As with all businesses, membership cost may change based on many factors: cost of service, cost of supplies, inflation, or increase in membership coverage. Nevertheless, all patients will be made well aware of any changes to membership up to 60 days in advance and have the freedom to opt out of continuing membership at any time. 

We understand that your needs may change, and we want to help you through whatever transitions you’re making. We require 30 days’ written notice.  If you miss our personalized care and want to return as a patient, you will be placed at the end of our wait list. A re-enrollment fee will also be applied if a spot becomes available.