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Frequently Asked Questions

For any further questions or information, please reach out. Our commitment is to offer outstanding healthcare and address all your concerns.

General Questions

Do I still need insurance as a Paradigm patient?

Insurance is not required to become a member of Paradigm Primary Care. Membership includes unlimited visits and no additional copays. Our practice will also have affordable cash pay options for labs and radiology as well.

We will also provide patients with cash cost of various specialist visits upon request. However, we do recommend some type of insurance coverage for those rare but expensive ER visits and/or Hospitalizations.

What sets Paradigm apart from traditional medical practices?

Paradigm is patient focused, patient driven, convenient, and transparent. Becoming a Paradigm member means no rushed appointments allowing for more meaningful visits and superior care.

Paradigm allows restoration of decision-making control by working for the patient and only the patient without any borders, restrictions or interference by health insurers.  

Should I join Paradigm if I am healthy?

Yes! Paradigm provides proactive care to keep you healthy, happy, free of preventable diseases, and encourages an all-around good lifestyle. Being in consistent contact with Dr. Di when you’re healthy helps prevent late diagnosis of chronic diseases. 

If I have Medicare, can I still join Paradigm?

Yes, however you will need to sign a waiver that neither you nor Dr. Di will directly bill Medicare for services provided by Paradigm.

How can I contact Dr. Di?

You can contact Dr. Di via phone, text, email, or video chat. We request that after-hours phone calls and texts are limited to urgent questions or concerns.

What happens when Dr. Di is on vacation?

When Dr. Di takes vacation, he would firstly notify his patients ahead of time so most needs are addressed prior to leaving. During vacation he will still be available by phone, text and email for urgent issues. RN will manage non-acute concerns and refill requests. 

Do you see children?

Yes, Paradigm will see children ages 7 and older, however paradigm will not provide any vaccines at this time. Alternatively, we will direct you to the appropriate locations to receive vaccinations.

How will I know if Paradigm is right for me?

Come get to know us! We are happy to answer any of your questions or concerns. Please fill out the intake form and someone from our office will be in touch with you. 

What if I need medical attention or need refills when I’m out of town?

The benefit of joining Paradigm is the independence from the restrictions of insurance policies. Because we know you well, we can streamline your care when you are sick and away from home by providing same day virtual visits.

We can contact the pharmacy closest to you and order the medications if needed. Dr. Di can prescribe most medications anywhere in the 50 states. He is also medically boarded in FL, OH, and NY.

What happens if I need to go to the hospital or specialist?

Having such unprecedented direct access to your doctor can prevent hospitalizations and specialty referrals in many cases. At Paradigm we use a wide variety of tools to help you with any diagnosis, however when those types of care are required, we will certainly continue to work with your hospitalist during your hospital stay as well as work closely with any specialist.

In instances requiring specialty services outside the scope of primary care, we can help you arrange direct care through local specialists or make referrals to utilize your insurance. For this reason, we do encourage you to obtain and/or sustain your insurance, as Paradigm is not considered a health insurance plan. 

What services does the membership NOT cover?

Our membership does not include non-routine lab work, radiological tests, ER visits, or hospitalizations. In office medications such as weight loss medications and hormones will not be covered. Certain procedures such as biopsies/pathology and aesthetic procedures are not covered under the membership.

However, as a Paradigm member, you will receive special membership pricing privileges for all items not covered. You will also have office pricing for labs and radiological examinations. This is in order to keep the membership fees affordable. We will have transparent pricing for everything we have to offer in the office. 

Will membership cost change?

As with all businesses, membership cost may change based on many factors: cost of service, cost of supplies, inflation, or increase in membership coverage. Nevertheless, all patients will be made well aware of any changes to membership up to 60 days in advance and have the freedom to opt out of continuing membership at any time. 

What if I want to cancel my membership?

We understand that your needs may change, and we want to help you through whatever transitions you’re making. We require 30 days’ written notice.  If you miss our personalized care and want to return as a patient, you will be placed at the end of our wait list. A re-enrollment fee will also be applied if a spot becomes available.

About Our Services

General Adult Medicine
  • Annual wellness/physical examinations
  • Health planning
  • Fitness counseling
  • Smoking cessation
  • Vision screening
  • Cancer screening
  • Telemedicine
  • Priority same day visits
  • Preventative screening
Chronic Disease
  • Diabetes
  • High blood pressure
  • High cholesterol
  • Thyroid disorders
  • Asthma & COPD
  • Allergies and eczema
  • Migraines
  • Arthritis
  • Chronic kidney disease
  • Heart disease
Pediatric Services
  • Priority same day sick visits
  • Exercise and obesity counseling
  • Sports physicals
  • Mole and Wart removals
  • Laceration repair and stitches
  • Routine Labs
  • Telehealth
Weight Management
  • Physician Supervised weight loss by your own PCP
  • Injectables (semaglutide/tirzepatide) as well as Oral medications
  • Referral to dietician and personal trainer
Dermatology
  • Cryotherapy
  • Wart/Corn Removals
  • Simple Lipoma/Cyst treatment
  • Laceration Repairs: Dermabond, Stitches
  • Simple Biopsies and removals
  • Simple Abscess Incision and Drainage
  • Sunspots
  • Acne management
  • Fungal infections
  • Aesthetic services (coming soon)
Musculoskeletal
  • Sprain Care
  • Arthritis
  • Bursitis
  • Tendonitis
  • Carpel Tunnel Syndrome
  • Joint Injections (Knee, Hip, Shoulder, Elbow, Wrist, Finger)
Mental Health
  • Depression
  • Anxiety
  • ADD/ADHD
  • Stress Management
  • Community resources
Men's and Women’s Health
  • Contraceptive Management
  • Pregnancy testing
  • Urine Testing
  • STI screening
  • Sexual Health
  • Hormone Replacement Therapy (coming soon)
  • IV Nutrition Therapy (coming soon)
Miscellaneous
  • EKG
  • Strep testing
  • Mono testing
  • In-office blood draws
  • Flu Testing
  • Covid Testing
  • Pre-Operative Exam
  • Employment Physicals
  • Prior Authorizations

Your Health Starts Here

Have Questions? Complete this Form

Or Call: (904) 659-9818

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Your Doctor, Your Health, Your Time
@ Paradigm

Priority Same Day Visits Available For Members.

(904) 659-9818

(904) 850-8078

Coming soon to WGV

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Crafted By | JaxInsight